FAQ

Payment

You can make your payment via PayPal. On your Paypal account all data will be safely secured and your payment is free of charge.

If you want to pay by Bank Transfer, send us an email at info@beebee-design.com or contact us on Facebook or Instagram and we will get back to you as soon as possible.

Shipping

All our products are made to order, so please allow us at least 10 days prior to be shipped. We will inform you when your order is ready to be shipped. The delivery time varies depending on location however you can expect to receive your item within 2-7 days of it being shipped.

If you need your purchase sooner, please let us know and we will do our best to get it to you as soon as possible.

Shipping cost is estimated after weight and destination. We are not responsible for any taxes, duties or customs charges that may be charged to you upon the package reaching your destination.

We don’t refund shipping on changes and returns.

We are not responsible for items damaged or lost in transit.

If you would like to discuss an alternative shipping method for your order, contact us at any time via email.

Returns/Exchange

Please contact us before returning any item. You can return the item(s) within 7 days for a refund or exchange, however, the customer is responsible for covering the associated shipping costs. All returns or exchanges must be in new, unused condition, with no damage to the item.

Wholesale

For wholesale please contact us at info@beebee-design.com

We would love to hear from you. Thank you!